Conversion Rate Optimization

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Shopify Store

Erbie

Erbie's Herbal Skincare Soars with a 180% Boost in Purchases and 309% Uplift in Total Sales Year Over Year

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Erbie Success Story

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Step 01

Introduction

Erbie, a distinguished herbal skincare brand, faced the challenge of a stagnating online presence and limited sales from its website. Recognizing the potential for exponential growth, they engaged with our team to undergo a conversion-optimized website redesign. This case study offers insights into the transformative strategies executed and the outstanding outcomes achieved.

step

Step 01

Introduction

Erbie, a distinguished herbal skincare brand, faced the challenge of a stagnating online presence and limited sales from its website. Recognizing the potential for exponential growth, they engaged with our team to undergo a conversion-optimized website redesign. This case study offers insights into the transformative strategies executed and the outstanding outcomes achieved.

step

Step 01

Introduction

Erbie, a distinguished herbal skincare brand, faced the challenge of a stagnating online presence and limited sales from its website. Recognizing the potential for exponential growth, they engaged with our team to undergo a conversion-optimized website redesign. This case study offers insights into the transformative strategies executed and the outstanding outcomes achieved.

step

Step 02

The Objectives

  1. Refresh and enhance the brand's online image to better resonate with its target audience.
  2. Elevate the user experience, ensuring seamless navigation and efficient purchase pathways.
  3. Amplify online sales while simultaneously boosting average order value.
step

Step 02

The Objectives

  1. Refresh and enhance the brand's online image to better resonate with its target audience.
  2. Elevate the user experience, ensuring seamless navigation and efficient purchase pathways.
  3. Amplify online sales while simultaneously boosting average order value.
step

Step 02

The Objectives

  1. Refresh and enhance the brand's online image to better resonate with its target audience.
  2. Elevate the user experience, ensuring seamless navigation and efficient purchase pathways.
  3. Amplify online sales while simultaneously boosting average order value.
step

Step 03

The Strategy

  1. User Experience (UX) Analysis:
    We identified bottlenecks and friction points that hindered conversions on Erbie's original website through detailed analytics reviews and user feedback.
  2. Modern & Mobile-Optimized Design:
    Understanding the growing trend of mobile shopping, the redesigned website was built to be responsive, ensuring a smooth experience across all devices.
  3. Engaging Product Displays:
    Enhanced product photography and compelling descriptions were introduced. This aimed to give visitors a clear sense of the product's quality and benefits.
  4. Streamlined Checkout Process:
    A simplified and intuitive checkout process was implemented to reduce cart abandonment rates.
  5. Feedback Loop:
    Post-launch, we collected user feedback and made iterative improvements, ensuring the website continually evolved based on real-world user experiences.
step

Step 03

The Strategy

  1. User Experience (UX) Analysis:
    We identified bottlenecks and friction points that hindered conversions on Erbie's original website through detailed analytics reviews and user feedback.
  2. Modern & Mobile-Optimized Design:
    Understanding the growing trend of mobile shopping, the redesigned website was built to be responsive, ensuring a smooth experience across all devices.
  3. Engaging Product Displays:
    Enhanced product photography and compelling descriptions were introduced. This aimed to give visitors a clear sense of the product's quality and benefits.
  4. Streamlined Checkout Process:
    A simplified and intuitive checkout process was implemented to reduce cart abandonment rates.
  5. Feedback Loop:
    Post-launch, we collected user feedback and made iterative improvements, ensuring the website continually evolved based on real-world user experiences.
step

Step 03

The Strategy

  1. User Experience (UX) Analysis:
    We identified bottlenecks and friction points that hindered conversions on Erbie's original website through detailed analytics reviews and user feedback.
  2. Modern & Mobile-Optimized Design:
    Understanding the growing trend of mobile shopping, the redesigned website was built to be responsive, ensuring a smooth experience across all devices.
  3. Engaging Product Displays:
    Enhanced product photography and compelling descriptions were introduced. This aimed to give visitors a clear sense of the product's quality and benefits.
  4. Streamlined Checkout Process:
    A simplified and intuitive checkout process was implemented to reduce cart abandonment rates.
  5. Feedback Loop:
    Post-launch, we collected user feedback and made iterative improvements, ensuring the website continually evolved based on real-world user experiences.

The Results

180% Increase in Purchases

The redesigned website drove a remarkable average increase in individual purchases, proving the efficacy of the revamped user experience.

309% Surge in Year Over Year Sales

More frequent purchases and higher average order values resulted in a phenomenal uplift in total sales.

Enhanced Return on Advertising Spend (ROAS)

With the website's increased conversion rate, every advertising dollar yielded a significantly higher return, making marketing campaigns more profitable.

180% Increase in Purchases

The redesigned website drove a remarkable average increase in individual purchases, proving the efficacy of the revamped user experience.

309% Surge in Year Over Year Sales

More frequent purchases and higher average order values resulted in a phenomenal uplift in total sales.

Enhanced Return on Advertising Spend (ROAS)

With the website's increased conversion rate, every advertising dollar yielded a significantly higher return, making marketing campaigns more profitable.

"Their team was driven to deliver us value and knowledge every step of the way. Thanks to Clectiq, our website's conversion rate increased from below 1% to over 2%, and ROAS improved."

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Dr. Michelle Yusupov

Co-founder, Erbie

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