Case studies
PPC
Crossbay Orthopedics
Crossbay Orthopedic Surgery, a leading orthopedic clinic, engaged our agency to manage its Google Ads campaigns to maximize its return on ad spend (ROAS). In a competitive healthcare market, it sought to enhance its online visibility and attract more patients to its practice.
Healthcare

Objectives

  • Achieve a significant increase in ROAS within a short period.
  • Drive targeted traffic to the Crossbay Orthopedic Surgery website to increase appointment bookings.
  • Enhance the clinic's online presence and visibility in search engine results.

Challenges

  • Highly Competitive Market
    1. Orthopedic surgery is highly competitive, especially in digital advertising, which challenges cost-effective conversions.
  • Budget Efficiency
    1. Optimally managing the ad spend to maximize results without exceeding the budget.
  • Targeting Accuracy
    1. Ensuring ads reach the most relevant audience, including potential patients within the clinic's geographical area.

Solutions

  • Strategic Ad Targeting
    1. Utilized advanced targeting options in Google Ads to reach specific demographics likely to require orthopedic services.
  • Optimized Ad Copy and Landing Pages
    1. Developed compelling ad copy and optimized landing pages tailored to address potential patients' concerns and needs, enhancing conversion rates.
  • Continuous Campaign Optimization
    1. Regularly analyzed and adjusted campaigns based on performance data to ensure maximum efficiency and effectiveness of the ad spend.

Implementation

  • Phase 1: Market Analysis and Strategy Development
    1. Conducted a thorough analysis of the competitive landscape and patient demographics to craft a strategic Google Ads approach.
  • Phase 2: Campaign Setup and Launch
    1. Set up targeted ad campaigns focusing on high-value keywords related to orthopedic services and tailor the messaging to highlight the clinic's expertise and success rates.
  • Phase 3: Monitoring and Optimization
    1. Implemented a continuous monitoring and optimization strategy, adjusting bids, refining targeting, and tweaking ad creatives based on campaign performance metrics.

Results

  • Exceptional ROAS Achievement
    1. Achieved a remarkable 6x return on ad spend within just 90 days, significantly enhancing the clinic's marketing efficiency
  • Increased Patient Bookings
    1. The targeted campaigns led to a substantial increase in appointment bookings, directly contributing to higher clinic occupancy and revenue.
  • Enhanced Online Visibility
    1. Improved search engine visibility for key terms, positioning Crossbay Orthopedic Surgery as a leading provider in their region, reflected in increased website traffic and engagement.
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